Privacy Policy

Artware Editions | artwareeditions.com

Last Updated: March 17, 2026

This Privacy Policy describes how artwareeditions.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. It also describes how we handle information collected through text messaging services provided via Grasshopper.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support or communicate with us via text message. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information".

Device Information

•       Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

•       Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

•       Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

•       Disclosure for a business purpose: shared with our processor Shopify, Google Analytics, Facebook, and Google Ads.

Order Information

•       Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

•       Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and when in line with your preferences, provide you with information or advertising relating to our products or services.

•       Source of collection: collected from you.

•       Disclosure for a business purpose: shared with our processor Shopify, payment gateways, and shipping and fulfillment partners.

Customer Support Information

•       Examples of Personal Information collected: name, email address, phone number, and the content of your communications with us.

•       Purpose of collection: to provide customer support.

•       Source of collection: collected from you via email, web form, or text message.

•       Disclosure for a business purpose: shared with Grasshopper (our text messaging service provider) as needed to facilitate customer support communications.

Text Messaging (SMS/MMS) Information

When you opt in to receive text messages from us, we collect your mobile phone number and any information you provide through text message communications. This information is used solely to send you customer support responses via our Grasshopper texting service.

•       Examples of Personal Information collected: mobile phone number, message content, opt-in/opt-out preferences.

•       Purpose of collection: to provide customer support via SMS/MMS text messaging.

•       Source of collection: collected directly from you when you provide your phone number and consent to receive text messages.

•       Disclosure for a business purpose: shared with Grasshopper to facilitate text messaging services. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

 

Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for help. For support, contact us at the address listed below.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

•       We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

•       We use Grasshopper to provide SMS/MMS customer support communications. Grasshopper is bound by applicable carrier requirements and messaging compliance standards. Your phone number and message content will not be used for any purpose other than facilitating your customer support inquiry.

•       We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

•       We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

•       We use Facebook advertising pixels to serve relevant ads to our customers on Facebook and Instagram. We share information about your use of the Site and your purchases with Meta (Facebook) as part of this advertising program. You can opt out here: https://www.facebook.com/settings/?tab=ads.

•       We use Google Ads to serve relevant advertisements to our customers. We share information about your use of the Site with Google as part of this advertising program. You can opt out here: https://www.google.com/settings/ads/anonymous.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, keeping you up to date on new products, services, and offers, and providing customer support via text messaging.

Lawful Basis (GDPR)

Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:

•       Your consent;

•       The performance of the contract between you and the Site;

•       Compliance with our legal obligations;

•       To protect your vital interests;

•       For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. Text message records are retained only as long as necessary to fulfill customer support requests. For more information on your right of erasure, please see the 'Your Rights' section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud, including:

•       Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.

•       Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Your Rights

GDPR (EEA Residents)

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA (California Residents)

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, or to designate an authorized agent to submit these requests on your behalf, please contact us through the contact information below.

SMS / Text Messaging Opt-Out

If you have opted in to receive text messages from us via Grasshopper, you may opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive text messages from us. To re-subscribe, reply START.

For help with text messaging, reply HELP to any message or contact us directly at the address below. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

You can control and manage cookies in various ways. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information, visit www.allaboutcookies.org.

Please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Artware Editions

14 Horatio Street, Suite 12G

New York, NY 10014, United States

artwareeditions.com

 

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority in your jurisdiction.