Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging. Only regular priced items may be refunded; unfortunately sale items are a final sale. All custom orders and Deborah Ehrlich products are non-returnable.
To complete your return, please include a copy of your packing slip and ship it to:
Artware Editions c/o
301 16th Street
Jersey City, NJ 07310
201 792 7000
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within three business days.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be issued.